Your Online Vet - Video call a qualified UK vet (2024)

Your Online Vet - Video call a qualified UK vet (1)
  • Included in major pet insurance policies
  • Get quick advice from our vets
  • Open 365 days a year

Get fast advice, trusted care and the right pet supplies – every day, all year round.

Book an appointment

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Your Online Vet - Video call a qualified UK vet (2)Your Online Vet - Video call a qualified UK vet (3)

1. Book an appointment

Download our app, register your pet and describe your pet's symptoms. Choose a time that suits you.

2. Consult with a vet via video call

Get advice from an experienced FirstVet vet through a video call. You’ll get a reminder by text shortly before the video call starts.

3. Get the journal to your email

After your consultation with the vet, you’ll get an email with the full record of your pets symptoms and the vet's recommendation.

Book appointment

Unlimited vet access with your pet insurance

Online visits through FirstVet are included free of charge with over 20 well-known pet insurances in the UK. If you're not registered with one of our partners below, regular prices apply.

4Paws Free FirstVet consultations. 24 hours a day, 7 days a week. Co-op Free FirstVet consultations. 24 hours a day, 7 days a week.Cover My Pet Free FirstVet consultations. 24 hours a day, 7 days a week.Insure Your Paws Free FirstVet consultations. 24 hours a day, 7 days a week. Lifetime Pet Cover Free FirstVet consultations. 24 hours a day, 7 days a week.LV Free FirstVet consultations. 24 hours a day, 7 days a week. ManyPets Free FirstVet consultations. 24 hours a day, 7 days a week.napo Free FirstVet consultations. 24 hours a day, 7 days a week.NCI Free FirstVet consultations. 24 hours a day, 7 days a week. petGuard Free FirstVet consultations. 24 hours a day, 7 days a week. Pets in a Pickle Free FirstVet consultations. 24 hours a day, 7 days a week.Petsure Free FirstVet consultations. 24 hours a day, 7 days a week.PETtrac Free FirstVet consultations. 24 hours a day, 7 days a week. Petwise Senior Free FirstVet consultations. 24 hours a day, 7 days a week.PitPat 3 FirstVet consultations per year. 24 hours a day, 7 days a week.Revolut Free FirstVet consultations. 24 hours a day, 7 days a week.RSPCA Free FirstVet consultations. 24 hours a day, 7 days a week. Tractive Pet Cover Free FirstVet consultations. 24 hours a day, 7 days a week.VetsMediCover Free FirstVet consultations. 24 hours a day, 7 days a week.

Why FirstVet?

Our experienced veterinarians assess your pet from a distance, and will always refer you to a clinic if needed. In our pet shop, you’ll find all the best supplies for your pet, carefully selected by vets.

Skip the unnecessary trip to a physical vet clinic or pet shop. With FirstVet you’ll get help from the comfort of your own home, or during a hike in the countryside – every day, all year round.

We gathered everything your pet needs to live a healthy life right at your fingertips. Get advice, or a referral to a clinic, as well as fast delivery of the right food and supplies from our pet shop.

Book an appointment

Your Online Vet - Video call a qualified UK vet (23)

What we can help with

  • Gastrointestinal
  • Eyes
  • Mouth and teeth
  • Claws and/or beak
  • Skin, fur, and ears
  • Wound care
  • Genitals
  • Pregnancy
  • Sprains and lameness
  • Urinary
  • Care and nutrition
  • Cough/ respiratory
  • Neurological
  • Poisoning
  • Behavioural
  • Off-colour/ fever
  • General discomfort/ pain
  • Deworming
  • Tick

News and articles

Kennel cough in dogsKennel cough is a common respiratory disease in dogs, caused by a number of bacteria and viruses.…
What are probiotics? Why and when should I give them to my dog or cat?Every pet shop out there offers numerous probiotics. But what is a probiotic actually? Does it do…
Heat stroke in cats - what signs should you look out for?Many cats like the heat, but just like humans, they can suffer from heat stroke by staying in the…
Can dogs drink milk or eat dairy products?When considering whether dogs can drink milk, or eat products containing milk such as cheese, it…
How to reduce stress in multi-cat householdsAre multi-cat households more stressful? Having more than one cat in the home can lead to feelings…
Heat stroke in dogs - what signs should you look out for?Did you know that dogs barely sweat? Their main way of cooling down is panting, where heat is lost…
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Tip – register your pet today

It feels good to be prepared. By registering your pet in advance, you can get quick and easy help from our veterinarians when you need it most.

Add your pet

Your Online Vet - Video call a qualified UK vet (49)

FirstVet - meet a vet online

We provide advice and simple suggestions for things that you can do at home to help your pet. Our vets are here to help with all your pet health questions and symptoms, such as vomiting, diarrhoea, skin problems, first aid, nutrition and behaviour. The vets can help you decide whether an issue is an emergency, or when to visit a vet clinic. If your pet needs to visit a vet for an examination or treatment, then you will be directed to your registered vet. If you do not have a registered practice, our vets will help you to find your nearest open veterinary clinic.

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Your Online Vet - Video call a qualified UK vet (2024)

FAQs

Are online vet chats legit? ›

While an online telehealth session is still no substitute for a face-to-face appointment with your vet, these services are a great way to get fast answers to questions about your pet's diet, behavioral issues, and other health concerns—especially if you're not sure whether or not to take your furry friend in for a ...

Can I speak to a vet online UK? ›

Worried about your pet? Video chat with an online vet within minutes. Book an online video chat with one of our online emergency vets and talk through your concerns from the comfort of your own home. We're here for you seven days a week from 8am to 11pm.

How does VidiVet work? ›

VidiVet delivers veterinary expertise, 24/7, without having to book a consultation. Ask away and receive a personalised video response from our UK-qualified vet team in a matter of moments, all via our VidiVet app. VidiVet is literally like having a vet at your fingertips.

Is Just Answer vet reliable? ›

If you're wondering whether or not the experts are trustworthy, the answer is that they should be. According to JustAnswer, “Experts must have recognized credentials in their fields, such as a lawyer's, doctor's or veterinarian's license, or years of experience working in a particular specialty.”

How do you spot a pet scammer? ›

Animal Sales and Rehoming Scams: How to Spot Them
  1. the same ad posted in multiple Craigslist localities, presented as if it were local to each.
  2. photos with phone numbers superimposed on them.
  3. an email address with an extension you don't recognize (e.g., john@123scam.net).

Can a virtual vet prescribe antibiotics? ›

Can a virtual vet prescribe antibiotics? During a telehealth consultation, a virtual vet cannot write prescriptions. However, a virtual vet can prescribe antibiotics during a telemedicine appointment if a Veterinary-Client-Patient-Relationship has been established (following state laws).

Can a UK vet work in USA? ›

With an AVMA-accredited qualification, graduates are eligible to take the North American Veterinary Licensing Examination (NAVLE) test, which allows a vet to work in the US and Canada. The NAVLE consists of a 7.5 hour exam of 360 questions which can be taken at one of several “Prometric” test sites across the UK.

How much does a vet call out cost UK? ›

The average cost of an emergency vet's consultation in the UK is £253.34, according to research by ManyPets in December 2023. However, this can vary depending on where you live in the UK. An emergency vet appointment in Scotland was the most expensive on average at £279.60 and North England was the cheapest at £212.29.

Do you have to pay to go to the vet UK? ›

Can't afford a vet treatment estimate. Unfortunately, there's no NHS for pets and vets need to charge fees to keep their clinics running. While vets are usually unable to lower the cost of their treatments, there are options to consider and discuss with your vet.

Is VidiVet free? ›

Register with us to access VidiVet

VidiVet is completely free of charge but is only available to registered Vista Vets clients.

What is Pawsquad? ›

Pawsquad is a 24/7 Vet Line service, available to Priority Paws Members. Pawsquad has a clear mission, to make professional veterinary advice more accessible to pet owners.

Is joii free? ›

It is free to download and register. In the app, the symptom checker and nurse consultations are free. Vet consultations are £28 and are available 24/7.

What is the lawsuit against JustAnswer? ›

Plaintiffs alleged JustAnswer violated the ARL, CLRA, and UCL by “enroll[ing] consumers in automatic renewal membership programs without providing the 'clear and conspicuous' disclosures mandated by California law, and post[ing] charges to consumers' credit or debit cards for purported membership charges without first ...

Are online vets legit? ›

Communicating with an online veterinarian is a convenient way to get general health advice for your pets. You can ask questions about nutrition, health, grooming, parasite prevention, behavior, and more, and you can trust the information you receive from a licensed veterinarian.

How much does JustAnswer cost? ›

How much do the services cost? California, I have received a request to sign a settlement agreement from an attorney. Customer: How much do the services cost? Lawyer's Assistant: You'll pay a one-time $1 join fee, plus $46 for a month of membership with JustAnswer. After that, your membership will renew monthly.

How do you know if a website is legit for a pet? ›

  1. Here are the ways you can spot a fake puppy scam: ...
  2. The price is too good to be true. ...
  3. The photos are stolen. ...
  4. They will not meet you face-to-face. ...
  5. They are selling different breeds. ...
  6. You can't find a lot of information about the breeder and they don't seem all that interested in information about you. ...
  7. References.

Are virtual vet visits worth it? ›

Reduced Stress: Many pets experience anxiety or fear when visiting the vet, especially if they associate it with unpleasant experiences such as vaccinations or examinations. Telemedicine eliminates the need for pets to leave their familiar environment, reducing stress levels for both pets and their owners.

Which is the best online vet? ›

The 10 Best Online Veterinarian Services
  • Hello Ralphie – Premium Choice. Visit their Website. ...
  • Vetster. Visit their Website. ...
  • PetCoach. Visit their Website. ...
  • AskVet. Visit their Website. ...
  • Fuzzy Pet Health. Visit their Website. ...
  • Airvet. Visit their Website. ...
  • FirstVet. Visit their Website. Consultation: ...
  • Pawp. Visit their Website. Consultation:

How do you know if an online pet pharmacy is real? ›

A—Always Check If and Where the Online Pharmacy Is Licensed

You can find the contact information for the state boards of pharmacy by visiting FDA's Locate a State-licensed Online Pharmacy webpage, finding your state in the list, and clicking on the link.

References

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