CASAPLORERTrusted & Transparent
PennyMac Loan Services is a national residential mortgage lender that was founded in 2008 and is headquartered in Westlake Village, California. PennyMac was initially set up for working with distressed loans, following which it started working on mortgage origination and refinancing. PennyMac offers loan production, loan servicing, and investment management services. It is the 4th largest loan originator and 8th largest servicer in the US and has over 5,300 employees.
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What is a Loan Originator and Loan Servicer?
A Loan Originator is a company that focuses on creating and giving home loans. The loan origination process consists of a team of individuals such as the mortgage loan officer, loan processor and underwriters. The loan officer guides mortgage borrowers in the application process such as getting the right type of loan and even helps in determining terms of the mortgage. Loan originators primary goal is to maximise the number of mortgages taken from their company.
Loan Servicers assist home buyers with the administrative tasks associated with their mortgages during the life of the loan. These tasks include maintaining records of payments, sending monthly statements, collecting payments, paying insurance and taxes and following up with delinquencies.
Current PennyMac Mortgage Rates †
Data Compiled by the Casaplorer Team
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Current PennyMac Conventional Fixed Rate Mortgage Rates
| TERM | RATE | APR | NATIONAL BENCHMARK |
|---|---|---|---|
| 30-Year Fixed Rate | 7.624% | 8.065% | --- |
| 20-Year Fixed Rate | 7.374% | 7.830% | --- |
| 15-Year Fixed Rate | 6.875% | 7.341% | --- |
Last updated June 17, 2024. Rates are for informational purposes only.
Current PennyMac VA Mortgage Rates
| TERM | RATE | APR | NATIONAL BENCHMARK |
|---|---|---|---|
| 30-Year Fixed Rate | 7.125% | 7.558% | --- |
| 20-Year Fixed Rate | 7.125% | 7.687% | --- |
Last updated June 17, 2024. Rates are for informational purposes only.
Current PennyMac FHA Mortgage Rates
| TERM | RATE | APR | NATIONAL BENCHMARK |
|---|---|---|---|
| 30-Year Fixed Rate | 7.124% | 8.087% | --- |
| 20-Year Fixed Rate | 7.124% | 8.206% | --- |
Last updated June 17, 2024. Rates are for informational purposes only.
† While we try our best to get your the best rates, we cannot guarantee that they are always accurate. Casaplorer assumes no liability and provides no warranty for the accuracy of the information presented, and will not be held responsible for any damages resulting from its use. Rates shown are for informational purposes only and may differ by zipcode, county, and state. Estimated payments do not include taxes and insurance. Some state and county maximum loan amount restrictions may apply. Casaplorer is not endorsed or sponsored by any mortgage lender or government agency. For information regarding any of these rates, please contact the relevant mortgage lender.
Pennymac Loan Services Online Mortgage Application
To begin the mortgage application process, Pennymac provides two options. You can either contact a licensed loan officer to help you and answer questions or you can start the online application immediately.
To contact a loan officer, you can call the Pennymac Loan Service phone number or you can request that the loan officer calls you. You will have to provide your full name, email address, phone number, state, and mortgage usage.
If you would rather start the application on your own, you will have to create a pennymac account. Once you’re registered with Pennymac, you will have to provide some personal information, upload important documents, and approve a hard credit score inquiry, which may temporarily lower your credit score.
Pennymac Loan Services Customer Service
Pennymac Loan Services Phone Number: Pennymac Loan Services offers customer service through their Sales Center. It is open from 6 am - 7 pm PT on weekdays and from 6 am - 5 pm PT on Saturdays. You can call their Sales Center using (888) 870-6229.
Pennymac Loan Services Locations: As an online mortgage lender, Pennymac Loans Services does not have any physical branches where home buyers can apply for mortgages in-person. If you want a Pennymac loan, you will have to apply online or over the phone.
Pennymac Loan Services Reviews
To estimate Pennymac Loan Services’ performance, we have collected ratings and reviews from a variety of sources to create one weighted average performance rating.
Estimated Average Rating: 4.51/5
- SocialSurvey: 4.52/5 from 38,571 reviews
- Better Business Bureau: 4.12/5 from 899 reviews
- WalletHub: 2.9/5 from 114 reviews
Summary of Pennymac Pros and Cons
Pros
- Large variety of mortgage products including Fixed-Rate Loans, Variable-Rate Loans, VA Loans, FHA Loans, and USDA Loans
- Online mortgage process
- Custom and transparent mortgage rates
- Available nationwide
Cons
- No physical locations
- No jumbo loans or reverse mortgages
Pennymac Loan Services Mortgage Products
Pennymac Loan Services is a large mortgage lender with the capability to offer a large variety of mortgage products. Their mortgage selection is among the best compared to top mortgage lenders in the US. These products include:
- Fixed-Rate Mortgages (Conventional Loans) of 15, 20, and 30 years
- Adjustable-Rate Mortgages (ARM)
- Conforming Loans
- FHA Loans
- USDA Loans
- VA Loans
- Mortgage Refinancing
- FHA Streamline Refinancing
- VA Interest Rate Reduction Refinance Loans (IRRRL)
- Cash-out Refinancing (Conventional, FHA, VA)
- Home Equity Loans
- Home Equity Lines of Credit (HELOCs)
- New construction loans
Custom and Transparent Mortgage Rates
Answering a few simple questions related to your home purchase, you can get custom mortgage rates for both purchasing and refinancing a home. Pennymac will provide you with a recommendation for different types of mortgages based on the information you provide. This includes:
- Loan Type (Purchase/Refinancing)
- Property Use
- Mortgage Amortization Preferences
- Credit Score
- Property Value
- Down Payment
- Zip Code
To access this information, Pennymac uses a simple questionnaire.
